Here are a few observations I have for the world:
-The customer isn’t always right unless I’m the customer.
-It’s not about being really good at your job, it’s about being confident in who you are and your abilities to tackle any problem.
-My talents in the workplace have a lot more to do with how I make the customer feel instead of anything I actually produce. My job these days seems to be restoring confidence.
-The best tools in the world are only good if they’re used.
-We always want the easy solution – example, a bailout with monopoly money.
-I can operate on reduced sleep for a few nights in a row, and then I feel like I’m going to have an emotional breakdown.
-I don’t say “no” when I should – that has a lot to do with the pressure that I feel right now. I’ve got to delegate more.
-Most people don’t work with the goal of excellence. I just don’t understand that… how do you get so lazy that you throw crap together and give it to people?
-I’m tired, but I have to stay awake to wait for my programmers from India to confirm that they understand my notes… sigh…